Robert Hahn's recent article posted on Federal Technology Insider's website
Putting the end user first and then finding the technology to support that mission is a really important culture change within much of the federal government, particularly impacts CIOs and their teams. When this perspective is embraced, building the government of the future is no longer primarily a constant drive to purchase the newest technology to update systems. Instead, it's about putting the citizen service mission first implementing the processes and technology that make that possible and moving forward with confidence…and within budget.
Read the full article: The Government of the Future Is Already Here